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patients & families

Quality Insights Renal Network 5 is an End-Stage Renal Disease (ESRD) Network. ESRD Networks help dialysis and transplant facilities improve the quality of care provided at the dialysis units and transplant facilities.  QIRN5 oversees the facilities in Network 5, which includes facilities in Maryland, Virginia, West Virginia, and the District of Columbia. There are over 28,000 patients in Network 5 and more than 440 hemodialysis facilities.

QIRN5 can measure how well a facility is providing care to its patients by looking at patient lab values, or the number of grievances that QIRN5 has received about a facility. Sometimes QIRN5 has dialysis facilities participate in projects to improve the quality of care in the dialysis unit. Facilities are required to cooperate with quality improvement projects if they receive payment from Medicare.

It is important that patients be involved in their care. It is also important to have patients involved in the work we do. Patients and families can join our project workgroups, which drive change in the dialysis facilities. In these groups, patients and families provide direction and actively help the Network to improve the quality of care that all patients receive.  Click here for more information on QIRN5's Patient Engagement Opportunities, including workgroup information.
QIRN5 is also required by law to investigate complaints and grievances that patients have about their dialysis or transplant facility. For more information, visit the Grievances section of this site.

What QIRN5 CANNOT help with...

Who CAN help...

Medicare or Social Security

Social Security Office

Questions about Medicare


Financial Help

National Kidney Foundation or the American Kidney Fund

Transportation to Dialysis

Contact the social worker at your unit

March 16, 2022 - Health Equity: Collaboration in Action - A Conversation with Andrea Moore