emergency preparedness

 

COVID-19 STATE & LOCAL CONTACTS 
 

Chronic dialysis facilities and patients are usually not included in state and local disaster plans and must therefore plan for their own survival. Because dialysis facilities provide life-sustaining treatment to patients with renal failure, it is imperative that they be as prepared as possible in the event of an emergency. Patients should likewise prepare themselves for emergency situations that may prevent them from getting to their dialysis treatment.  Providers and patients can find helpful emergency planning and preparedness resources below.

Quality Insights’ Role in Emergency Preparedness


Quality Insights can assist individuals and providers/facilities in planning for an emergency or disaster by providing resources and direction to agencies that specialize in emergency planning and response. During emergencies, we will provide the following services:
 
  • Track and make available the open and closed status of facilities in affected areas 
  • Assist patients and facilities in identifying dialysis facilities that can provide ESRD services.
  • Assist family members and treating facilities in determining the dialysis location of displaced patients in order to exchange critical medical information
  • Coordinate with providers and emergency personnel to ensure patient access to dialysis

Emergency Reporting Green Click Icon

Report the status of your facility's operations in the event of inclement weather or other interruption in normal hours.
 

Kidney Community Emergency Response (KCER) Coalition


MARC is part of the National Kidney Community Emergency Response (KCER) Coalition. Visit the KCER website for the latest tools and resources to assist providers, federal, state, and local emergency responders, patients, and patients' families in establishing emergency preparedness and response plans.
 

Local Resources


Network 5 local resources by state

Virginia Dialysis Faciliites: Utilizing the Virginia Healthcare Alerting and Status System (VHASS)

Patient Hotlines


DaVita Dialysis (or Total Renal Care): 1-800-400-8331

Fresenius Medical Care (FMC or BMA): 1-800-626-1297

Dialysis Corporation of America (DCA): 1-888-730-6164

American Renal Associates (ARA): 1-888-880-6867

US Renal Care: 1-866-671-8772

Renal Advantage, Inc. (RAI): 1-800-403-2530

Independent Dialysis Foundation (IDF): 1-866-611-9028
 

Patient & Provider Resources


Preparing for Emergencies: A Guide for People on Dialysis (available in English or Spanish)

Emergency Preparedness for Dialysis Facilities:  A Guide for Chronic Dialysis Facilities

Disaster Preparedness: A Guide for Chronic Dialysis Facilities - 2nd Edition and Supplemental Appendix of Customizable Forms

KCER Emergency Disconnect Procedure  - Shows in-center hemodialysis patients how to disconnect from dialysis in three steps during an emergency situation. 

5-Diamond Emergency Preparedness module (must register to access module; registration is free)

Active Shooter Response Training webinar (recording; PDF slides)

What If...? Emergency Preparedness Campaign - Updated in 2020 by Network 5's Patient Advisory Committee, this campaign includes handouts to help patients of all modalities and professionals take the first steps to being better prepared for the event of an emergency.