Empowering Partners for Improved Care

Empowering Partners for Improved Care is a Patient & Family Engagement Module that addresses three focus areas important to CMS.
 

• Quality Assessment & Performance Improvement (QAPI). The facility’s governing body will hold monthly QAPI meetings, as is required by the ESRD Conditions for Coverage (§494.110), and include at least one patient/family representative as part of the membership.
• Life Plan. Facilities will utilize tools developed by the NCC designed to provide patients the opportunity to share their personal experiences, values, preferences and life goals in preparation for plan of care development.
• Peer Mentoring. Facilities will assist the Network in recruiting appropriate patients to serve as Mentors, supporting them through the training process, and pairing them with Mentees.

Webinars

Coming Soon

Reporting

• Monthly Reporting Link

Interventions 

• Empowering Patients for Improved Care Toolkit- Coming Soon
• Facility Self-Assessment- Coming Soon

QAPI

• Patients in QAPI: Tips for an Effective Partnership
• Because Your Voice Matters (factsheet for patients)
• Help Patients Understand Their Role in QAPI (for staff)

Life Plan for Plan of Care

• Fact Sheet for Providers – Coming Soon
• My Dialysis Plan- Tools and resources developed by UNC Kidney Center 

Peer Mentoring

• NCC Kidney Hub- Peer Mentoring Modules and Resources
• Peer-to-Peer Mentoring Program Guidelines (for patients)
• Peer Mentoring FAQ (for patients)
• Terrie’s Story (Video)

Resources 

• Regis College guide: 5 Strategies for Streamlining Patient Engagement in Health Care
• My Plan, My Care (for patients)
• World Health Organization: Patient Engagement: Technical Series on Safer Primary Care
• Peer Up! Program
• Additional QAPI Resources