Feeling Cold Pamphlet and Feeling Cold Poster - materials to hand out and display for patients about cause of feeling cold while on dialysis, regulatory requirements, and suggestions for maintaining warmth during treatment RESPECT Posters - posters to display in your facility to help encourage a calm and soothing treatment environment
5-Diamond Patient Safety Program - offers some related modules for staff training
*Clicking the webinar session links below will direct your browser away from the QIRN5 website. If this is your first time viewing a webinar recording, it could take several minutes to load, depending on your connection speed. Dial-up connections to the Internet will take an extremely long time to load.
The Patient Whisperer: Compassionate Care for Challenging Situations January 2010 Please download and/or print the following, which accompany the WebEx presentation:
MARC Professionalism December 2013 A Team Approach to Managing Mental Health Illness in a Dialysis Clinic December 2012 Managing Conflict in Your Dialysis Center January 2012 Polishing Up on Professionalism (PowerPoint Presentation) June 2003 Professionalism in the Workplace (PowerPoint Presentation) May 2003