Patient Toll-Free Number: 866.651.6272

patient & family engagement

The patient voice is needed in the activities of the Network and the renal community as a whole. It is an essential part of promoting beneficiary and family engagement to improve quality of care. We partner with patients in working with dialysis facilities, educational institutions, and other healthcare stakeholders to educate and create change. Our primary goals are to keep patients safe, welcome their involvement in all levels, and continue to improve care provided. The Network will begin new projects in 2016 to work on with dialysis clinics. Learn more about our ongoing quality improvement activities (QIA) and quality improvement projects (QIPs).

Workgroups have been organized for each of these projects, with members including committed patients and family members. If you are interested and would like more information, please contact RenĂ©e Bova-Collis at 804-320-0004, Extension 2705 (or toll-free: 1-866-651-6272), or email


Patient Engagement Best Practices Poster

Ongoing Network-Provider Projects

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